With growing users, Discord offers you web, desktop, and smartphone versions to enjoy the VoIP service.
Discord web version is a browser-based version of the Discord app. It allows users to access their Discord account and servers from any computer or device with an internet connection without installing the Discord client. It has all the features of the Discord desktop app.
But some users claimed that their Discord web is stuck on a white screen and keeps loading. So, how to fix it? If you are one of that users, you are at the right place to explore the answers. Here we have collected the potential fixes for your Discord web issue. So, stay with us to know more.
8 Ways To Fix Discord Stuck On Blank White Screen
You can fix it by not deleting the web browser cookies, avoiding using a third-party app, using a stable internet connection, using a VPN, disabling hardware acceleration, deleting your browsing history, clearing your DNS cache, and using the Discord desktop app.
1. Avoid Deleting Web Browser Cookies
Web Browser cookies are small pieces of data stored on your computer when you visit a website. They are important because they allow websites to remember your information, such as which pages you visited, what items you added to your shopping cart, and your login information. Cookies help websites remember these preferences so that you don’t have to enter the same information every time you visit the website.
So, in the same way, your web Discord website has its own cookies stored on your device. If you delete these cookies from your browser, then you might face this white screen issue on Discord web. Avoid deleting cookies with your history, and remove the option from the clear history panel.
To do that, press “Ctrl + H” in chrome to open the history panel. Select “Clear browsing history” and then deselect “Cookies” from the history panel.
2. Avoid Using Third-Party Apps or Plugins
Most third-party apps like Zoom and Skype have chrome extensions. These extensions help you to schedule your meetings and conduct them. But as both are digital communication apps like Discord, they might conflict with your Discord causing problems like this white screen issue.
To avoid this, uninstall any plugin you have installed recently, especially any plugin related to digital communication. To do that, left-click on the “Extensions” on the file menu in chrome. Click on “Manage extensions” to open the extension list. Locate the extension you want to remove, click “Remove,” and confirm.
3. Check Your Internet Connection
Internet connection is vital to run Discord Web without any white screen stuck issues because Discord Web requires a stable internet connection to send and receive data. Discord Web could not communicate with the server without an internet connection, resulting in a white screen stuck issue.
Additionally, an internet connection is necessary for loading images and videos, which are essential to the Discord experience. So, if you are facing this issue, then you might restart your router or Wi-Fi connection. Also, view your Wi-Fi traffic; change the password if unusual devices are connected to your Wi-Fi.
4. Enable Your VPN
VPN stands for Virtual Private Network and is a type of technology that allows users to create a secure connection to another network over the internet. It provides a secure, encrypted connection for data and information to travel between two locations.
With VPN, businesses can safely transmit confidential data over public networks, ensure their data is secure from hackers and protect their privacy. It also allows users to access content that may be blocked in their country.
So, if you are facing a white screen issue, you can try using a VPN connection. It will bypass traffic or region-specific issues, and you can log in and use your Discord account safely.
5. Problems with Hardware Acceleration in Browser
Hardware acceleration is an option in many apps that enables the app to use a computer’s hardware components, such as the graphics processing unit (GPU) or central processing unit (CPU), to perform certain tasks more efficiently. It can improve the performance and speed of certain processes, such as graphics, audio, and video processing.
But if your computer system is old and doesn’t support hardware acceleration, it might get bugs. This white screen bug is one example. So, turn off hardware acceleration in your browser to avoid the issue.
To access the settings for your Chrome browser, click the menu button (three dots) at the top right of the browser. Now select “Hardware acceleration” in the settings search bar. Once you find the option, disable it.
6. Delete Browsing History
Browsing history records websites and web pages a user visits while using a web browser. Browsing history is typically stored on the user’s computer and may include information such as the time and date of each visit and the URLs of the websites and web pages visited.
If this history is overloaded, you might not have enough space to run and store more cache and history. So, always keep your PC clean by deleting your web browser’s history periodically. To do that, press “Ctrl+H” to open the history page, and then select the “Clear browsing history” option to delete your history.
Note: Avoid deleting “Passwords,” “Autofill,” and “Cookies” data, as this may create issues for you while logging into any website.
7. Delete DNS Cache
DNS Cache is a type of Domain Name System (DNS) record that temporarily stores DNS data in order to reduce the time it takes to access information from a DNS server. DNS Cache remembers the IP addresses of recently visited websites and other domain names, making it possible to use them without waiting for a DNS lookup.
But this DNS cache also keeps filling up and causes issues like slow internet connection and logging into apps. To avoid this, delete the DNS cache. Open “Command prompt” as an administrator. Type “ipconfig /flushdns” and hit enter. Wait for a few seconds, and you will see the successful message when the process is complete.
8. Try Using Discord App
The Discord app is a great alternative to the web version of Discord. It is available on iOS, Android, Windows, and Mac. It has the same features as the web version, plus push notifications, better audio and video quality, and better security.
Additionally, the Discord app is regularly updated with bug fixes and new features. That is why switch to the Discord desktop app if you are facing a white screen error in Discord Web. It is simple to do. Go to Discord.com and download the app by following the instructions.
Why Is Discord Web Stuck On White Screen?
Major potential reasons are deleted web browser cookies, using third-party extensions or plugins, slow internet connection, enabled VPN, hardware acceleration option, deleting browsing history, outdated graphics card driver, and overloaded DNS cache. All these issues lead to a white screen on the browser.
Web browser cookies keep the login and other temporary data; whenever you visit the website again, it recalls the data, and you smoothly use the web page. If you delete the cookies, you might face this white screen on the Discord web issue.
You might face this login issue if you use any conflicting third-party extension or app with Discord web. Moreover, VPN changes your location and manipulates the backend of websites. So, if you are using any VPN, try to log in again to Discord after disabling the VPN.
Another important aspect is your hardware acceleration. Never use the hardware acceleration option if you are using an old PC. It might lead to many problems like this one. Moreover, try to flush the DNS cache, as an overloaded cache due to high internet traffic may lead to such malfunctioning.
Why is Discord Web Not Logging In?
Discord offers two variants; one is the application that you can install on your desktop or smartphone device. The second one is a direct web browser. You can log in to your Discord account by just visiting Discord.com. There are a variety of causes for Discord Web not logging in, including:
Incorrect login credentials are one of the major issues you might face. If the login credentials used to access Discord web are incorrect, then it will not be able to log in. Then you have to reset your password to access your account. Moreover, you must contact Discord support if you don’t remember the email.
The second problem is your internet connection issue. If the user has a poor or unstable internet connection, logging in could cause problems. You will be redirected to the main page again and again. It is due to the security policies of Discord.
The next major reason could be your web browser compatibility. Discord web may not be compatible with certain web browsers. It happens if you are using an old, outdated web browser. The next problem is the Discord server problems. If the Discord servers are down, it may prevent users from logging in.
As discussed earlier, cookies and cache can also lead to login issues. If the user’s cookies and cache are not up to date, this could cause issues with logging. Last but not least, security could be why you cannot access your Discord web account. For instance, if the user has enabled two-factor authentication, then it must be entered correctly for the user to log in.
If users have trouble logging in to Discord Web, they should ensure their login credentials are correct. If that does not solve the issue, they should check their internet connection and ensure they are using the updated browser. It might resolve Discord browser login issues.
Conclusion
Discord web can be a great way to access your Discord account and servers from any computer or device with an internet connection. However, some users may experience a white screen when using it.
This issue can be caused by various reasons, such as deleted web browser cookies, using third-party extensions or plugins, slow internet connection, enabled VPN, hardware acceleration option, deleting browsing history, outdated graphics card driver, and overloaded DNS cache.
Fortunately, there are several methods to fix this issue. Avoid deleting web browser cookies, as this may cause the white screen issue on the Discord web. Additionally, avoid using third-party extensions or plugins with Discord web, as they may conflict with it and cause the white screen issue.
Ensure your internet connection is stable and you have disabled your VPN. You should also turn off hardware acceleration in your browser if your computer system is old.
Furthermore, periodically deleting your browsing history can help prevent the white screen issue on Discord web. Finally, if all else fails, you can use the Discord app instead of the web version. The Discord app is regularly updated with bug fixes and new features, and it offers better audio and video quality and better security than the web version.
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Hey, I’m Hammad. I have been writing for several years now and have amassed a wealth of experience within my field. My focus is on technology and gaming, two areas that I am highly knowledgeable about.