Fix: AirPods say “Not your AirPods on iPhone (But They Are)

Why Are My Airpods Saying They Are Not My Airpods? |

Are you experiencing the confounding scenario of your AirPods claiming they don’t belong to you? It’s a perplexing situation that many Apple enthusiasts have encountered, leaving them in bewilderment. We understand the importance of owning premium audio gear and know how frustrating it can be when technical glitches disrupt our seamless experience.

In this article, we’ll delve into the common reasons behind this puzzling issue and shed light on how to resolve it effectively. So, if you’ve ever wondered why your cherished AirPods suddenly refuse to acknowledge their owner, fret not – we’ve got you covered.

How Can I Resolve the “Not Your AirPods” Prompt on My iPhone?

To resolve this problem, try disconnecting from unknown devices to which you may have previously connected your AirPods, resetting your connection with your AirPods and your iOS device, or performing a complete AirPods reset. Remember that a complete reset should be your last resort to resolve the issue.

Experiencing the prompt can be bewildering, but you can swiftly overcome it with the right troubleshooting. Take a look at the following step-by-step guide:

1. Perform a Complete AirPods Reset

A complete AirPods reset often does the trick if no other solution helps resolve the issue.

  1. Place the left and right AirPods into the case and shut the top.
  2. Wait for approximately 20 seconds, then re-open the case.
  3. With the case open, push the setup button on the case for about 20 seconds.
  4. Your iPhone should prompt you to pair it with the AirPods.
  5. Tap “Connect” to complete the setup.

2. Reset the Bluetooth Connection

Occasionally, minor software glitches in your iPhone’s Bluetooth settings can lead to this prompt. By resetting the Bluetooth connection, you may resolve this issue.

  1. Open Settings on your iPhone.
  2. Navigate to Bluetooth.
  3. Turn off the Bluetooth toggle.
  4. Wait for approximately 30 seconds.
  5. Turn the Bluetooth toggle back on.

3. Disconnect from Other Devices

One common reason for the “Not Your AirPods” prompt is your AirPods being paired with another device. If someone else used your AirPods recently or connected them to another Bluetooth source, it’s likely the culprit.

To address this, ask the person who last used your AirPods to turn off their Bluetooth or “forget” them under their Bluetooth settings. To do this:

  1. Open your iPhone’s Settings.
  2. Go to Bluetooth.
  3. Find your AirPods’ name and tap “i.”
  4. Choose “Forget This Device” to disconnect.

Why Are My Airpods Saying They Are Not My Airpods? |

Why Am I Unable to Rename My AirPods?

This peculiar phenomenon occurs when you switch between your Apple TV, Mac, and iPhone. Although your Apple TV and Mac retain the name “AirPods,” the earbuds inexplicably revert to the previous name, like “Chris’s AirPods,” once they’re connected to your phone again.

This issue even persists when you place them back in the charging case. One might wonder whether this behavior is related to iCloud. However, attempts to fix it by unpairing and pairing your AirPods again prove fruitless as they continue to rename themselves using Apple’s default naming system.

It’s essential to note that this quirk appears to be tied specifically to the name “AirPods.” Renaming them to anything else, such as “Apple AirPods” or “My AirPods,” successfully retains the chosen name across all your iCloud-enabled devices, spanning tvOS, watchOS, macOS, and iOS.

Although this renaming issue may be resolved with a firmware update in the future, you can employ a simple workaround in the meantime. Adding a space after “AirPods” when renaming can trick your AirPods into maintaining the name, even after reconnecting them to various devices.

To implement this solution, ensure your AirPods are paired with your iOS device and connected to it. Open the iPhone Control Center, tap the AirPlay icon in the Now Playing card, and select your AirPods. Next, follow these steps to rename your AirPods:

  1. Go to Settings on your iOS device and go to Bluetooth.
  2. Navigate to the My Devices section, locate your AirPods, and tap the info icon (i).
  3. Select the field of your AirPods name and rename your AirPods as “AirPods ” (with the space).
  4. Save the changes.

You may also use a Mac to change the name of your AirPods. Go to System Preferences, click Bluetooth, ensure your AirPods are connected, and right-click and select Rename. Type “AirPods” (don’t forget to include the space after the name), save the new name, and you’re all set.

In some cases, if adding a space doesn’t work, try adding a dot (.) after “AirPods.” Following this simple trick, your AirPods will consistently retain the “AirPods” name, regardless of how often you connect and reconnect them from your iCloud-enabled devices.

While the old name may still be visible in the menus until the changes propagate via iCloud, the “AirPods” name will be displayed as intended as soon as you connect to them.

Why Are My AirPods Not Showing on Find My App?

Your AirPods may not be visible on Find My due to issues with Find My settings, an outdated iOS version, or connectivity problems. To resolve this, ensure Find My is enabled for AirPods in Settings > Bluetooth, update your iPhone to the latest iOS version, and check your device’s connectivity.

If you’re experiencing this issue, there are some basic troubleshooting steps you can try to resolve it:

  1. Disable VPN: If you are using a VPN, try turning it off to see if it makes any difference. If the issue persists, you can attempt to turn off Find My on your iPhone and then re-enable it:
  • Go to Settings on your iPhone, tap your name, Find My, and finally, Find My iPhone. Toggle off Find My iPhone and enter your Apple ID password.
  • Restart your iPhone.
  • Return to Settings, tap your name, go to Find My, and turn on Find My iPhone again.
  1. Turn on Airplane Mode on your iPhone for 30 seconds, then turn it off: This can refresh the wireless connections and may help your AirPods appear on Find My.
  2. Restart your iPhone: A simple restart can sometimes resolve minor connectivity issues.
  3. Ensure your iPhone runs the latest iOS version: Go to Settings, General, then Software Update to check for and install any available updates.
  4. Ensure that Find My is enabled for your AirPods: Open Settings on your paired iPhone, go to Bluetooth, tap the info (i) button next to your AirPods, and check if Find My is enabled. If not, turn it on.

Now, check if your AirPods are visible in the Find My app. If the problem persists, consider resetting your AirPods Pro and removing them from your Apple ID. Follow these steps:

  • Make sure your AirPods and iPhone are connected and close to each other.
  • Open the Find My app on your iPhone and tap Devices or Items from the bottom menu tabs.
  • Tap on your AirPods from the list of devices.
  • Swipe up to open the full handle, then tap Remove This Device.
  • Under Settings, go to Bluetooth, tap the (i) button, and tap Forget This Device.
  • Restart both your iPhone and AirPods.
  • Follow the Apple documentation on how to reset your AirPods Pro.
  • After the reset, reconnect your AirPods Pro.

Why Are My AirPods Connected but Not Working?

Low battery is one of the most common culprits when your AirPods are connected but not functioning correctly. Ensure that both your AirPods and their charging case have enough charge. If they are low on battery, consider placing them in the charging case for a while and then reattempting to use them.

Why Are My Airpods Saying They Are Not My Airpods? |

Misconfigured Settings

Misconfigured settings can also be at play. Ensure the audio output is correctly set to your AirPods on your device. For iPhones, swipe up to access the Control Center, tap the AirPlay icon, and choose your AirPods as the audio output.

Low Volume Level

Sometimes, the simplest solution is right – check whether your AirPods volume is too low. Use the volume controls on your connected device or double-tap the AirPods to adjust the volume. It’s possible that the volume setting got accidentally lowered.

Bluetooth Interference

Bluetooth interference may disrupt the connection between your AirPods and the device. Try turning off Bluetooth on all nearby devices, such as other phones, tablets, or laptops, and check if your AirPods work properly without interference.

Software Update

Outdated software can also cause compatibility issues, leading to problems with your AirPods. Ensure your iPhone, iPad, or other connected devices run the latest firmware updates. Head to Settings > General > Software Update and install any available updates to rule out this possibility.

What to Do if My AirPods Won’t Connect?

If your AirPods won’t connect, try restarting them, check Bluetooth and battery, update your device, ensure correct selection, and reset AirPods if needed. For Mac connection, follow similar steps and reset if necessary. For expert help, consult Apple Support professionals.

Let’s explore the steps you can take to resolve this connectivity problem and get your AirPods back on track.

1. Restart Your AirPods

The first thing you should try when facing AirPods connectivity issues is a simple restart. For regular AirPods, place them back in their case and close the lid for a minimum of 15 seconds. Then, attempt to reconnect them.

If you own AirPods Max, the process is different. Take out the right headphone and press and hold both the Digital Crown and the noise control button simultaneously. Hold them for 10 seconds until the light beside the charging port flashes amber.

Release both buttons immediately to avoid resetting your AirPods Max to factory settings. Now try reconnecting your AirPods to your device.

2. Check Your Bluetooth

AirPods rely on Bluetooth connectivity to work seamlessly. Ensure your Bluetooth is turned on by going to Settings > Bluetooth on your iPhone, iPad, or iPod. If it’s not turned on, tap the button, and it will switch from gray to green.

This step might resolve the connectivity issue and have your AirPods back in sync with your device.

3. Check the Charge

Another common reason for AirPods connectivity problems is the insufficient battery charge. Place your AirPods in their case to check the charge level and open the lid. If you see a small green light, it means they’re fully charged and ready to go.

However, if you notice an amber light, it indicates that they need a recharge. Ensure your AirPods have enough juice before connecting them to your device.

4. Check for Updates

Regular software updates are essential for seamless device functionality; your AirPods are no exception. Missed updates can cause various issues, including connectivity problems. Therefore, ensure your iPhone, iPad, or iPod touch has the latest version of iOS by going to Settings > General > Software Update.

If there’s an update available, choose the one you want to install and tap “Install Now.” This step might resolve any compatibility issues and improve your AirPods’ connection.

5. Check Your Connection

If your AirPods suddenly stop working, they might be paired with another device or experiencing interference. To check and troubleshoot this, try the following steps:

  • Put your AirPods in the charging case and wait a moment before taking them out to reconnect to your device.
  • If you’re attempting to connect to one device while surrounded by others, turn off Bluetooth on those nearby devices to avoid interference.
  • Confirm that your AirPods are selected as your audio device. To do this, open Control Center (swipe down or up from the screen edges, depending on your device model), touch and hold the group of controls, tap “AirPlay,” and select your AirPods from the list.

If your AirPods still won’t connect, try closing the case for 15 seconds, then open it and press and hold the setup button on the charging case for a count of 10. The status light should flash white, indicating your AirPods are ready to connect.

With your AirPods in the case and the lid open, hold the case near the device you want to connect and follow the on-screen steps to test your AirPods. If they still don’t work, a reset might be necessary.

6. Troubleshooting AirPods Connection with Your Mac

Connecting your AirPods to a Mac follows a similar process but with slight differences. Before you begin, ensure that your Mac’s operating system is current. You can do this by choosing “System Preferences” in the Apple menu and clicking “Software Update.”

Install any available updates. After updating, check the charge on your AirPods and ensure Bluetooth is turned on in the Bluetooth menu. Next, confirm that your AirPods are paired with your Mac. Place your AirPods in the case and open the lid, then press and hold the setup button on the back of the case or the noise control button (for AirPods Max) until the status light flashes white.

On your Mac, go to “Apple menu” > “System Preferences” > “Bluetooth” and select “AirPods” from the Devices list. If your AirPods appear but won’t connect, click the X to the right of your AirPods to remove them from the list.

Then close the case, wait 15 seconds, and open the lid again. Press and hold the setup button on the charging case for a count of 10, and the status light should flash white. Hold the charging case close to your Mac and follow the on-screen instructions to test your AirPods.

If they still don’t connect, consider resetting your AirPods.

Why Are My Airpods Saying They Are Not My Airpods? |

Why Do My AirPods Keep Switching to Phone Audio?

The most common reason for this problem is that the audio playback may be assigned to your iPhone instead of your AirPods. To resolve this, head to your phone’s Control Center and tap AirPlay’s icon. From there, select your AirPods as the audio output.

Another possible cause is outdated software or software incompatibility. Ensure your iPhone runs the latest firmware by going to Settings > General > Software Update > Automatic Update. If there’s an update available, download & install it to fix the issue.

Low battery charge can also be a culprit. If the AirPods’ battery is insufficient, the connection between them and your phone might weaken, causing the audio to play through your phone instead. Ensure your AirPods have sufficient charge for proper functionality.

Troubleshooting the Issue

  • Disable Automatic Ear Detection: Go to Settings > Bluetooth > Info and turn off Automatic Ear Detection.
  • Turn off nearby devices: Disable any other devices connected to your phone, as they may cause interference between the AirPods and your phone.
  • Reset iPhone: Simply restart your iPhone to remove unnecessary cache and fix minor software glitches.
  • Update the software: Head to Settings > General > Software Update > Automatic Update to download and install the latest iOS update.
  • Reset your AirPods: Open Settings, go to Bluetooth, locate the AirPods, and tap the ‘i’ icon near it. Select “Forget This Device” to unpair the AirPods. To pair your AirPods again, turn on your phone’s Bluetooth, open the case of your AirPods, and push the back button. Do this till you notice the LED light is blinking white. Tap “Connect” when the prompt pops up on your phone.

How Can I Pair A New AirPod with My Old AirPod & Its Case?

To get started, unpair your AirPods from your iPhone, iPad, or iPod Touch, and then set them up again.  If you’ve lost one of your original AirPods and had to order a replacement, don’t fret – you can still pair mismatched AirPods with the same case.

We’ll guide you through the process and troubleshoot common issues to ensure a seamless connection.

Resetting Your AirPods and Case

  1. Open the Settings app on your device and navigate to Bluetooth. Tap the “i” button next to your AirPods under My Devices, and select “Forget This Device” to unpair.
  2. Place both AirPods in their charging case with the lid open. The status light should flash amber, indicating a pairing issue.
  3. Press and hold the configuration button on the case until the light flashes white, resetting the case and AirPods.
  4. Keep the lid open and hold the AirPods case close to your device. A setup animation will appear on your screen – tap “Connect” to complete the process.


  1. Ensure both AirPods are the same generation and compatible with the case. Check the model name and number on your device’s Bluetooth settings or the AirPods.
  2. Charge your case if it doesn’t reset properly. Close the lid with both AirPods inside, connect it to a power supply for 20 minutes, then repeat the reset process.
  3. Verify that both AirPods are charged by placing them in the case for at least 30 seconds. The case’s status display should indicate charging for both AirPods.
  4. Clean your AirPods if one of them isn’t functioning correctly. Wipe them with a soft cloth and use an anti-static brush to remove dirt from the speaker ports.


If you’ve ever encountered the frustrating issue of your AirPods showing up as “Not My AirPods” on your paired devices, you now know the various factors that could be causing this problem and how to troubleshoot it effectively.

This issue can arise for various reasons, such as outdated firmware, connectivity problems, or even iCloud synchronization glitches. Ultimately, an essential and convenient accessory, your AirPods offer seamless wireless audio experiences.

By understanding the potential reasons behind the “Not My AirPods” message and following the steps provided, you can ensure a smoother and more enjoyable experience with your AirPods and eliminate any hindrance in finding and connecting to your beloved earbuds.

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