Galaxy Buds are among the most popular earbuds available today, known for their excellent sound quality and comfortable fit. However, if you’re experiencing low volume in one ear of your Galaxy Buds, it can be a frustrating experience.
There are several potential causes of low volume in one of your Galaxy Buds, including dirty or clogged earbud, unbalanced sound settings, connectivity issues, software issues, or simply malfunctioning hardware.
Fortunately, there are several potential causes of this problem that you can troubleshoot and fix. In this article, we’ll take a look at each potential cause in detail and provide step-by-step instructions on how to fix the issue.
Cause 1: Dirty or Clogged Earbud
If there’s a buildup of earwax or other debris on your Galaxy Buds, it can block sound from reaching your ear, resulting in low volume. To fix this issue, follow these steps:
Step 1: Clean the Earbuds
Take a piece of cleaning cloth and gently wipe the earbuds to remove any visible debris or earwax. Then, use a cotton swab dipped in rubbing alcohol to clean the mesh of the earbuds. Be careful not to use too much rubbing alcohol, as it can damage the earbuds.
Step 2: Clean the Charging Case
If the earbuds are still not working properly, try cleaning the charging case. Use a cleaning cloth or a soft-bristled brush to gently remove any visible debris or dust from the charging case’s contact points. Then, use a cotton swab dipped in rubbing alcohol to clean the contact points.
Step 3: Use a Cleaning Kit
If you don’t have the necessary tools at your home or office (such as cleaning cloth, rubbing alcohol, or the soft-bristled toothbrush) you can get a cleaning kit specifically designed for earbuds.
These kits usually contain a soft-bristled brush, cleaning solution, and other tools to help you clean your earbuds and charging case.
Cause 2: Unbalanced Sound Settings
If the sound settings on your Galaxy Buds are unbalanced, it can cause low volume in one ear. This can happen if you accidentally change the balance settings, or if the settings are not properly configured.
Step 1: Check the Balance Settings
To check the balance settings on your Galaxy Buds, you want to follow these steps:
Open the Settings
Navigate to Accessibility.
Here you want to go to Hearing Enhancements and you can see the section Left/right sound balance.
Check if the balance settings are equal for both ears. If not, adjust the balance settings until they are equal.
Step 2: Reset the Equalizer Settings
If the balance settings are equal and you’re still experiencing low volume in one ear, it’s possible that the equalizer settings are causing the issue. To reset the equalizer settings, follow these steps:
Open your phone’s Settings.
Navigate to Sounds and vibration.
Go to Sound quality and effects.
Here, go to Equaliser.
Finally, select Normal and make sure all the levels are even.
Step 3: Disable Absolute Volume
If the issue still persists, it’s possible that the Absolute Volume feature is causing the problem. This feature can cause the volume to be different between your Galaxy Buds and your device, leading to low volume in one ear. To disable Bluetooth Absolute Volume, follow these steps:
Go to your device’s Settings and select “Developer options” – This should be the very last option in the Settings menu located at the bottom.
Here you can find the “Disable Absolute Volume” and make sure it is turned on.
Check if the issue is resolved.
If none of these steps fix the issue, there is still hope. It could either be connectivity or software issues. Read on to find out more.
Cause 3: Connectivity Issues
If there are connectivity issues between your Galaxy Buds and your device, it can cause low volume in one ear. This can happen if there’s interference, if the Bluetooth connection is weak, or if the Bluetooth codec is not properly configured.
Step 1: Check for Interference
If there’s interference from other wireless devices or Wi-Fi networks, it can cause connectivity issues with your Galaxy Buds. To check for interference, move away from other wireless devices or networks and see if the issue is resolved.
Step 2: Check Bluetooth Connection Strength
If the issue persists, check the strength of the Bluetooth connection between your device and your Galaxy Buds. If the connection is weak, it can cause low volume in one ear. Make sure you are within reasonable distance to your device when using the Earbuds.
Step 3: Change the Bluetooth Codec
If the Bluetooth codec is not properly configured, it can cause low volume in one ear. To change the Bluetooth codec, follow these steps:
Go to your device’s Settings and select “Developer options“
Find “HD Audio” in the menu and make sure it’s turned on.
Select “Bluetooth audio codec” just below.
Change the codec to a different option (e.g., AAC, SBC, aptX) and see if the issue is resolved.
Step 4: Reset the Bluetooth Connection
If none of the above steps work, try resetting the Bluetooth connection between your device and your Galaxy Buds. These steps will slightly differ depending on your operation system, however the process stays mostly the same. Today, we are using an Android smartphone to demonstrate it.
Go to your device’s Settings and select “Bluetooth.”
Look for your Galaxy Buds in the list of paired devices and click on the gear icon right next to them.
Click on Unpair.
Now, put the Galaxy Buds back into the case and wait for a few seconds. Then, open the case and find your Galaxy Buds in the list of available devices and click on them.
A window should pop up. Select “Pair” and your Galaxy Buds should start pairing.
Once they are paired up again with your device, check if the issue is resolved.
If none of these steps fix the issue, it’s possible that there’s a hardware problem with your Galaxy Buds. In this case, it’s best to contact Samsung support or take your earbuds to a Samsung service center for repair.
Cause 4: Software Issues
If your Galaxy Buds are not updated to the latest firmware or there is a software glitch, it can cause lower volume in one ear. To fix this issue, follow these steps:
Step 1: Check for Updates
Check for firmware updates for your Galaxy Buds in the Galaxy Wearable app. To do this, follow these steps:
Open the Galaxy Wearable app.
In the app, scroll down to “Earbuds software update”
Here, click on “Download and install”
Step 2: Restart Your Earbuds
If updating the firmware doesn’t fix the issue, try restarting your earbuds.
Open the Galaxy Wearable app.
In the app, scroll down to “About earbuds” and tap it.
Click on “Reset earbuds”
A pop-up window should open asking you to confirm, click on “Reset”
Cause 5: Hardware Issues
If you have gone this far and none of the above steps work to fix a low volume in one of your Galaxy Buds, it’s possible that there’s a hardware issue.
In this case, it’s best to contact Samsung support or take your earbuds to a Samsung service center for repair.
Conclusion
Low volume in one ear of your Galaxy Buds can be a frustrating issue, but there are several potential causes and fixes for it.
By following the steps outlined in this article, you should be able to troubleshoot and fix the problem on your own.
However, if none of the steps work, it’s best to contact Samsung support or take your earbuds to a service center for repair.
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